Gas and electric water heaters typically last 10-15 years even when you’re paying close attention to them. No matter what the cause a broken water heater is a headache to most homeowners and an unexpected water heater repair isn’t always the best surprise. It may be a leak, or it may be that the water isn’t even heating. Sometimes a water heater will start leaking near the supply lines which can damage your surrounding floor and drywall, but also lead to the unit becoming corroded and failure. Other common causes of water heater failure are internal rust, sediment buildup and high water pressure. Improper sizing of a household water heater can also cause a burst unexpectedly leaving you with no only a mess, but a huge expense. You may return to your home only to hear a popping, hissing, or rumbling, or humming noise coming from your water heating. These sounds are significant indicators that your water heater is in need of maintenance or repair. You must turn off your water heater immediately and call a professional to prevent further damage. If your water heater is broken or malfunctioning be sure to find a professional to assess the problem right away. Our expert technicians are prepared for your next water heater repair. If your water heater has burst or you know there’s water damage do not try to fix this yourself. Water heaters can be complicated and your safety is important. You also risk causing more damage if you try to DIY. We will correctly diagnose, and repair or replace your water heater efficiently and in the most cost effective way.

Broken Thermocouple
A thermocouple is a safety feature that’s used to detect whether or not your pilot light is lit. Located close to your pilot light’s flame, the thermocouple connects to the gas valve. When the pilot light is lit, heat from the flame sends a signal through the thermocouple that keeps the gas line open. If the pilot light goes out then the thermocouple will lose its signal and the gas line closes. Since the thermocouple is a sensor within your hot water heater used to measure temperature it’s easy to diagnose. If you can’t get the flame to light at all, and the gas is on, there’s probably a blockage in the pilot tube. To test the thermocouple, hold the gas control knob for 20-30 seconds, release and watch to see if the flame light goes out. If it does then that’s the sign of a thermocouple malfunction. Fixing or replacing a thermocouple is very affordable and an easy fix. It is recommended to have a professional provide the repair if you’re not adept at maintaining water heaters. Replacing a thermocouple will fix a broken pilot light, but will require turning off the gas, disassembly, and an opportune time to vacuum out other debris in your burner compartment.